Hiring onsite IT staff to support your business locations at all hours of the day is not always feasible, and sourcing local technical support can mean managing multiple vendors with inconsistent response times and quality. Tech Service Today is an IT partner that has been successfully sourcing, managing, and monitoring the best technicians and resources across North America over the last 10 years.
When you come to Tech Service Today with your IT needs, we customize your customer portal to fit your requirements. Choose your notification settings, invoicing options, contact information, and more. We also set you up with a dedicated account manager to be your customer advocate and point of contact throughout the process.
Once your portal is set up, it’s simple to get your service request started. Upload documents, photographs, or site details so we can provide our technicians with every necessary detail for your work order. Receive text, email, or portal updates on the progress of your service request for each work order completed.
Every work order is filed in your customer portal to automate the process and keep record of each site’s history, including an archive of assets, past work, photo documentation, and more. Our team at Tech Service Today and your centralized IT team will always be aligned on each work order, long-term project, or emergency repair that goes on at every remote site.
Returning customers have the option to choose preferred technicians, add site locations, change contact information, and more as needed. Tech Service Today is committed to making your customer portal convenient and individualized for your business.
Securing technical experts to act as an extension of your IT team at remote locations doesn’t have to be a time-consuming or burdensome task. Tech Service Today makes it easy by managing your IT assets, projects, and technical resources for you. We give you your nights and weekends back, free up time for key employees, and eliminate the need to hire IT staff for all your remote locations by being available 24/7/365—even on weekends and holidays! Put your business in good hands by partnering with a reliable IT service provider with qualified technicians across the US and Canada.
Tech Service Today supports your business throughout the entire IT lifecycle. Our onsite field technicians and responsive team are available 24/7 to deliver the right solutions to your IT needs. Work with Tech Service Today to receive expert technician matching and IT support.
We assess your site and create a plan for your technology rollouts. Avoid costly mistakes by being fully prepared with Tech Service Today’s site survey and planning expertise.
After surveying your site and creating a technology rollout plan, our techs will be on site to implement your new technology rollouts and other equipment installations so you can stay up to date with the latest technologies.
Even the most well maintained equipment and networks can fail. Our techs will keep your business running smoothly with efficient and effective emergency break/fix repairs and system upgrades for all of your IT equipment.
Technology and equipment eventually become obsolete and require complete replacement. Tech Service Today deploys technicians to safely and securely decommission your equipment without disrupting your employees’ productivity.