How A Reputable On-Site Tech Support Team Can Streamline Your Hospitality Business

admin Oct 1, 2015

Having an efficient and reliable on-site technical support team you trust can build your business in a variety of ways. There are many areas the Hospitality industry can benefit from an on-site technical support team and below are a few of the most important areas to consider.

  • Fixed Rates of Service At All Of Your Business’s Locations - It is important to consider working with a technical service provider who charges you a fixed rate for any of your on-site technical support requests, without any hidden fees included. You should not have to pay any fees up-front or sign contracts committing you to do business with a company you’ve never used before. If travel is needed for service at multiple locations, you should not have to pay additionally for this.

  • Emergency 24/7 Response Time  For Events You May Not Foresee - Usually your on-site technical issues aries at the most inconvenient and difficult times. This is something that should not slow down your business functions in any way and should be easily addressed when working with the right support team. TST offers a web portal with support 24 hours - 7 days a week, which guarantees a technician can be on-site within 4 hours to work on the job requested, no matter what time it is. This is a crucial feature, which adds to your bottom line.

  • Field Support & Installation Staff Without The Overhead Costs -  When looking for an on-site technical provider to work with, the first thing you will be looking at is the cost. A reputable on-site technical support team offers a staff of experienced and professional technicians who will get the job done in a timely manner and keep your business in the future.

  • Trust Goes a Long Way - Working with an on-site technical solutions provider who you can trust to uphold the highest standards of business ethics on the job is vital. This will not only allow you to feel more comfortable when you have a technician working on location with your staff, but also interacting with your customers.

Contact TST Today and see how we can help your hospitality business with top level on-site technical support!