It is important to identify your company's needs when seeking the best on-site technical support provider. There are many companies out there who will offer you a myriad of services and pricing, but the key to finding the best support for your business is to focus on 4 key areas:

• Great People - It is extremely important to find an on-site support team who you can count on. Working with a team who has a positive attitude and a solution to the trouble you may be facing is vital.
• Integrity - Many people take this quality for granted when dealing with a business critical issue, but it is a vital trait which must be present in the team you work with. Trusting the technicians and the representatives you speak with to deliver rapid response is key. A one-rate, straight-forward pricing model adds that additional layer of integrity when dealing with a tech support provider.
• Client Value - Saving money helps your business thrive. Added expenses are easy to avoid when you know what to lookout for. Make sure you are always working with an on-site technical support provider who focuses on providing you with the most value for your money and does not take advantage of your business. Refer to TST's blog on "How Fast On-Site Tech Support Response Time Saves You Money", to learn more about best practices in saving time and money when seeking service for your business.
• Stewardship - A company who embodies the responsible planning and management of resources to suit your immediate technical needs is crucial. In-house staff which is readily standing by to support the needs of the client from start to finish of a project is invaluable. Accountability is a necessity--you need a company that stands behind their work.

To learn more about how TST can support your needs contact us today!